Best Practices for Social Media Marketing in 2025

Something we all could confirm during 2024 is that social media marketing is still a key factor for every kind of business.

Nowadays we live in a world where technology keeps evolving at a vertiginous pace and, for the same reason, platforms are also changing forcing brands to adapt at the same pace to keep up. Digital marketing had three priorities during this year: authenticity, community engagement and leveraging the latest tools to stay relevant. 

Next, we’ll analyze the best practices in social media marketing for 2023, studying how businesses maximized their impact creating more engagement and building long-term relationships with their customers.

Authenticity

Today’s consumers value real connections with brands which is why, nowadays, authentic content is even more important.

Only the content that feels genuine and that really approaches the audience on a personal level has the chance to succeed, but…how is it possible to achieve that? Here are some strategies to do it:

  • Behind-the-Scenes Content: Sharing glimpses of daily operations and letting people know the creation processes gives your brand transparency and, above all, humanity creating a personal connection
  • User-Generated Content: Using the testimonies from followers and consumers of your product or service creates a powerful sense of trust among the audience.
  • Live Streams: For this strategy you have different options such as Q & A sessions, product launch and tutorials among others. Live content generates real-time engagement and a closer and deeper connection between the audience and your brand.

These strategies are crucial to not only get your brand noticed by the audience, but also to build a real and authentic connection with consumers.

Building Community

Creating engagement on social media is a priority for brands nowadays. Since customers are looking for more personal connections with the brands, creating a sense of belonging is crucial for brand loyalty. To achieve so, the best that you can do is with:

  • Create Niche Groups: Platforms like Facebook or LinkedIn allow to create private groups where people can talk about relevant subjects, ask questions and share ideas, making them ideal interaction spaces.
  • Leverage Community- Focused Features: Social media platforms also offer tools such as the “Close Friends” list of Instagram or the Communities of Twitter (X) to create exclusive content for a specific group of followers.
  • Dialogue: When followers post comments, share opinions and participate in discussions, engagement grows and their relationship with your brand becomes more solid and closer.

These community-driven practices create a base composed by loyal customers that feels your brand truly cares about them.

Content Optimization

Each social media has, not only specific terms and preferences for its content, but also a unique audience. For this reason, creating personalized content is crucial to ensure your message has an impact on each one of  these audiences.

Next, we’ll expose the most successful formats for each platform: 

  • Instagram: In this platform, visual storytelling is the king and appealing photos, reels and stories are your best allies to engage your audience. 
  • LinkedIn: This is the ideal space for B2B brands since here is where you can share content like industry insights, articles and leadership related material.
  • Twitter: In this platform, real-time updates, customer service and quick messages are the most used types of content. 
  • Facebook: Here is where you can build communities, share news and run targeted ad campaigns.

By optimizing the content for each platform, according to their specific requirements and terms, you ensure the reach and the engagement for your brand.

Short-Form Video Content

This type of format has become a key tool for getting social engagement, especially in platforms like Instagram or TikTok capturing a larger amount of audience. The main advantage of short-form content is that it offers the possibility to share messages at a very quick pace and entertain at the same time. To capitalize and take full advantage of this tool you can:

  • Be Informative and Engaging: You can answer questions, make quick tutorials or showcase products using short videos.
  • Follow Trends and Challenges: Keep an eye on trends, challenges or even new formats used in platforms like TikTok and Instagram and adapt them to boost your brand.
  • Interactive elements: Polls, stickers and even questions on Instagram can increase the engagement your videos generate besides encouraging viewer interaction.

This format has been very successful and, by now, is an essential tool to get brands more visible in the market.

Leverage Data-Driven Insights

Social media platforms also have very useful analytics that can be easily used as a guide to optimize the strategies to boost a brand. When you know which kind of content has an impact on each specific audience, you can make better decisions related to the strategies to promote your brand. The best practices related to this concept are:

  • Track engagement metrics: Aspects like shares, likes, comments and saves reflect the performance of your content in social media and guide you to determine your strategy on the road.
  • Monitor audience demographics: Your audience demographic information, which includes where are your followers from, their age groups and peak online times, also help you to adapt your content to their characteristics and preferences.
  • A/B Test content: Try different formats and also experiment with different posting times to determine what works the best for your audience and keep changing according to the performance of your content.

Data-driven insights help brands to offer exactly the content that your audience is expecting, increasing your engagement and improving the brand perception.

Social Commerce

This concept refers to the option of purchasing products directly through social media platforms and has become very popular. By now, Instagram and Facebook have shopping features that offer an easy and quick purchasing process. Here are some key practices to take full advantage of social commerce:

  •  Create Shoppable Posts: You can tag products directly in content formats like posts, stories or reels. This practice is very useful because it allows viewers to buy with just a few taps.
  • Showcase Customer Reviews: Reviews and testimonials are essential to build credibility for your brand and also encourage viewers to purchase.
  • Utilize AR fir Try-On Experiences: Augmented reality (AR) is a very useful and popular resource to promote products like makeup and clothing since it allows users to taste the products before buying them, something that improves conversion rates.

Social commerce is a very effective practice to convert followers into customers and drive sales directly through social media.

Influencer Marketing

Another powerful tool, especially when it is used in a strategy that aligns with your brand’s values. It doesn’t focus only on follower count but also in partnerships with influencers who already have a big and organic audience and, therefore, high levels of trust and engagement on platforms. The best way to use influencer marketing to boost your brand is by:

  • Partner with Micro-Influencer: This type of influencers have smaller but highly engaged audiences and, for this reason, can offer you a more genuine connection with followers.
  • Have Clear Expectations: Determine clear and realistic goals to ensure that the influencer’s collaboration really helps you to get what you want.
  • Focus on Long-Term Relationships: Rather than one-off campaigns, it is far more effective to build long-term partnerships with influencers to make your brand’s message more consistent.

Associating with an influencer can make your brand even more visible and also build trust among your audience.

Paid Social Advertising

Day by day, organic reach gets more and more difficult and, for this reason, paid social advertising has become a very useful tool for brands to get more visibility and reach new audiences. In the same way, paid ads give you the chance to reach your target and specific audience according to its demographic information and preferences.

To take full advantage of it, you should:

  • Have Clear Goals: It is very important to define your objective. It can be brand awareness, lead generation or sales, but, in any case, when you know where you are going, you’ll also know which road you should take.
  • Retarget audiences: Retargeting helps you to reach users who have interacted with your brand or visited your website or official page in any social media platform. It is pretty useful to improve conversion rates.
  • Use platform specific features: As you should know by now, each platform has its specific rules and type of audience…but also its specific features that can be very useful to boost your brand. Facebook has Lookalike Audiences, Instagram has its Stories ads and LinkedIn has job targeting. You decide which one is that best suits your audience…and your brand.

This is definitely one of your best tools to increase reach and, overall, make your brand more visible and known.

Be Constant and Keep a Stable Frequency

When you post your content with a fixed and stable frequency (once a week or twice a month) you are creating consistency, which is essential to keep followers engaged…but you also need a strategy that ensures your content resonates and impacts your target audience. To stay consistent you must: 

  • Have a content calendar: Schedule content posting in advance helps, not only to keep consistency, but also to regulate content types and topics
  • Use Automation Tools: There are very useful scheduling tools like Buffer, Hootsuite or Later which help you streamline posting and also provide you analytics of your content performance
  • Engage regularly: Timely responding to comments, interacting with followers in real time and participating in discussions, will make your audience feel you’re really there for them and also contributes to building a stronger relationship and a sense of community with them. 

Consistency is a key factor to build brand reliability and ensure followers feel connected and visible because it proves you listen to them and you care about what they want and need.

Social Responsibility

Nowadays, consumers tend to choose socially responsible brands that are also truly aligned with their values. Social responsibility has become a key factor in brand perception and, therefore, customer loyalty. Brands can incorporate it by:

  • Supporting causes: Identify the causes that are aligned with your brand’s values and also important for your target audience and promote them in your campaign.
  • Showcase sustainable practices: Explain how your brand reduces its impact on the environment and contributes to the planet. It can be by using recyclable material, sustainable packaging or eco-friendly manufacturing.
  • Engaging in Transparent Communication: Share your efforts, challenges and successes, tell your personal history and the journey to create and boost your brand. It will get you closer to your audience.

Adopting a social or/and environmentally responsible approach will make consumers choose your brand and generate positive engagement along with long-term relationships with your customers.

Current social media marketing focuses on creating genuine connections, using the available information  and also the right tools to get more engagement. It also focuses on community, helping to adapt content to each platform and implementing paid strategies, helping brands to improve their performance in social media and build long-term relationships with their audience and customers.

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